Privacy Policy

Information We Collect

Lafleur, Ted TV Electronics ("we," "our," or "us") collects information you provide directly to us, such as when you contact us for TV repair services, request estimates, or subscribe to our communications.

Personal Information

• Name and contact information (phone number, email address, postal address)
• Television and electronics information (brand, model, serial numbers)
• Service history and repair records
• Communication preferences and feedback

Automatically Collected Information

• Website usage data and analytics through cookies
• Device information (browser type, operating system)
• IP address and location data for service area verification

How We Use Your Information

• Provide television repair services and customer support
• Process service requests and maintain repair records
• Send service updates, appointment reminders, and follow-up communications
• Improve our website and services based on usage patterns
• Comply with legal obligations and protect our business interests

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this policy. We may share information with:

• Service providers who assist in our business operations
• Legal authorities when required by law or to protect our rights
• Business partners only with your explicit consent

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot fully eliminate security risks.

Your Rights

You have the right to:

• Access and review your personal information
• Request corrections to inaccurate information
• Request deletion of your information (subject to legal requirements)
• Opt-out of marketing communications

Contact Us

If you have questions about this Privacy Policy, please contact us at:

Lafleur, Ted TV Electronics
109 S Nelson St
Crookston, MN 56716-1633
Phone: (218) 281-2082
Email: ivysantiago@lafltedelectv.com